Privacy Policy

Virtus Exterior Solutions

Effective Date: September 10, 2026

At Virtus Exterior Solutions, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website, request a quote, schedule services, or otherwise interact with our business.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Email address
• Phone number
• Property address
• Billing and payment information, when applicable

Service Information

• Property details necessary to provide interior and exterior window cleaning, pressure washing, soft washing, gutter cleaning, solar panel cleaning, roof cleaning, fence cleaning, cobweb removal, and other exterior cleaning services
• Photos of your property before and after service, used for service documentation and, with permission where required, marketing purposes
• Information about your service preferences, requests, and appointments

Technical Information

• IP address
• Browser type
• Device information
• Website usage data collected through cookies and analytics tools

2. How We Use Your Information

We use your information to:

• Schedule and provide our residential and commercial exterior cleaning services.
• Prepare estimates and process payments.
• Send invoices, appointment reminders, and service updates.
• Respond to inquiries and customer support requests.
• Communicate promotions, seasonal offers, membership opportunities, and maintenance reminders. You may opt out of marketing communications at any time.
• Improve our website, customer experience, services, and business operations.
• Maintain records related to completed services and customer requests.

3. Sharing of Information

Virtus Exterior Solutions does not sell or rent your personal information.

We may share your information only with:

• Trusted third-party service providers that assist with payment processing, scheduling, customer communications, website hosting, analytics, or other business operations.
• Government agencies or legal authorities when required by applicable law or when necessary to protect our legal rights.

All third-party providers are expected to maintain appropriate security measures for your information.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality.
• Analyze website traffic and visitor behavior.
• Enhance user experience.
• Support online advertising and remarketing campaigns.

You can modify your browser settings to refuse cookies; however, doing so may affect certain website features.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While no method of electronic transmission or storage is completely secure, Virtus Exterior Solutions strives to use commercially reasonable measures to safeguard your information.

6. Your Privacy Rights

You may request to:

• Access the personal information we have about you.
• Correct inaccurate or outdated information.
• Request deletion of your personal information, subject to applicable legal and business recordkeeping requirements.
• Opt out of receiving promotional emails or marketing communications.

To exercise these rights, please contact us using the information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, legal obligations, or business practices.

Any updates will be posted on this page along with the revised Effective Date.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Virtus Exterior Solutions

Email: info@virtusexteriorsolutions.com

Phone: 248-821-5456

Location: Canton, Michigan, USA